Real cover.
Real value.
Real peace of mind.

Acrusure helps individuals, professionals and businesses understand their risk, structure the right cover, and stay supported long after the policy is signed — especially when a claim comes in.

Independent and FSP-authorised (16968), working in association with Concept.

Authorised FSP 16968
Tilly Horn, Key Individual and Senior Adviser at Acrusure

“Independent advice. Practical support. Insurance that reflects the risk.”

Tilly Horn — Key Individual & Senior Adviser

Your risk. My priority. — here when it matters most.

The Acrusure client journey.

A structured process from first conversation to claims support — the same advisor with you at every stage, not a different name each time you call.

Getting to know you
1

Understand

We start with your assets, activities and the areas of risk that matter to your situation.

2

Review

Existing arrangements are reviewed for gaps, duplication or structures that need a closer look.

Sourcing your cover
3

Source

Where appropriate, we approach suitable insurers and specialist underwriting markets.

4

Compare & advise

Options are weighed against cover, price, excesses, exclusions and your actual requirements.

Keeping it right
5

Implement

Once you've made an informed decision, we handle implementation and policy administration.

6

Maintain

We manage amendments, renewals and changes as your circumstances evolve.

When you need us most
7

Claims assistance

When a loss occurs, we help you navigate the process and engage directly with the insurer where necessary.

✓

Senior oversight included

Complex or disputed claims are escalated to management — you're never left following up alone.

From the family car to a working farm.

Acrusure places personal, commercial and specialist risk with insurers and underwriting markets chosen to fit — not the first quote that lands.

Personal insurance

Protecting what's yours
  • Motor vehicles

    Cover for eligible vehicles against insured loss, damage and liability.

  • Residential buildings

    Protection for the structure of your home against covered risks.

  • Household contents

    Cover for furniture, electronics and belongings inside your home.

  • Personal liability

    Protection against certain claims where you are legally liable to others.

  • High-value & portable possessions

    Cover for valuable items you carry or use away from home.

  • Watercraft & recreational assets

    Insurance solutions for eligible boats and recreational assets.

Commercial & business

Cover that keeps you trading
  • Commercial property & office contents

    Protection for business premises, fixtures and contents.

  • Stock, machinery & equipment

    Cover for business assets used to operate and trade.

  • Business interruption

    Helps protect income and ongoing costs after an insured interruption.

  • Commercial motor & fleets

    Insurance for business vehicles, from individual vehicles to fleets.

  • Goods in transit

    Cover for eligible goods while they are being transported.

  • Public & employers' liability

    Protection against certain liability claims arising from business activities.

  • SASRIA cover

    Specialist cover for certain politically related and public-disorder risks.

Specialist & niche

For risk that needs a specialist
  • Professional indemnity

    Cover for certain claims arising from professional services or advice.

  • Directors & officers liability

    Protection for certain claims made against company directors and officers.

  • Agri

    Insurance solutions for agricultural property, equipment and operations.

  • Guesthouse & game lodge

    Cover tailored to hospitality and lodge-related risks.

  • Drone

    Specialist cover for eligible drone equipment and operations.

  • Heavy haulage

    Insurance solutions for heavy transport and specialised haulage risks.

  • Engineering & complex commercial risk

    Specialist placement for technical and complex commercial risks.

Don't see your exact risk listed? If it can be insured, we can likely place it. Talk to us before assuming it's not covered.

Ask about your cover
“

Independent advice. Practical support. Insurance that reflects the risk.

— The principle behind every Acrusure policy

An independent broker, not a call centre.

Acrusure is an independent short-term insurance brokerage, working in association with Concept. We're not tied to a single insurer, so the cover we recommend is chosen for your risk — not for a target.

In association with Concept.
VS
Typical call centre

What you're used to

  • ✕A different agent every time you call
  • ✕Tied to one insurer's own products
  • ✕You chase the claim yourself
  • ✕Cover picked from a script, not your risk
The Acrusure way

What you get instead

  • ✓The same advisor, from day one
  • ✓Access to 8+ insurers & specialist markets
  • ✓We manage the claim alongside you
  • ✓Cover structured around your actual risk

Independent market access

We compare solutions across different markets and weigh price alongside structure, excesses and exclusions.

Advice before placement

We start by understanding your assets, liability areas and any gaps or underinsurance — before recommending anything.

Active claims assistance

Our involvement doesn't end at policy issue — we manage notification, documentation and insurer communication.

A long-term relationship

You always know who to contact. The portfolio evolves as your circumstances change — not just at renewal.

One advisor. Eight markets between you and the right cover.

Acrusure sits at the centre of an established panel of insurers and specialist underwriting markets — one relationship for you, backed by real choice behind it.

Santam CIB MUA Hollard ONE Discovery Insure Momentum Protocol
Acrusure
Santam
CIB
MUA
Hollard
ONE
Discovery Insure
Momentum
Protocol
Acrusure is licensed under the FAIS Act as Authorised FSP 16968.
Tap an insurer to see the connection

Clear points of contact, not a queue.

Acrusure's team structure gives clients a clear point of contact across advice, renewals, claims and administration — with senior oversight for anything that needs it.

Senior Adviser Tilly Horn

Tilly Horn

Key Individual | Senior Adviser

Senior advice, portfolio reviews, insurer engagement, complex claims assistance and management oversight.

Riana van Tromp

Riana van Tromp

Administrative Assistant | Renewals

Renewal preparation, information follow-up, policy amendments and client renewal communication.

Anke Niebuhr

Anke Niebuhr

Administrative Assistant | Claims & Referrals

Claims notifications, supporting documentation, insurer follow-up, assessor coordination and escalation support.

Let's talk about your risk.

Tell us what you'd like covered and we'll come back with options — no obligation, no jargon.

Phone012 003 4053 / 082 467 8521
WhatsApp064 552 2816
Emailadmin@acrusure.co.za
Address478 Kay Ave, Menlo Park, Pretoria